Privacy Policy

Last Updated: August 16, 2026

At DECAAR Jordan by Amira Abdullah Cosmetics Corporate, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit decaar.com.jo, create an account, place an order, contact us, or otherwise interact with our Website and services.

This Privacy Policy is intended to operate in accordance with applicable laws and regulations of the Hashemite Kingdom of Jordan, including the Personal Data Protection Law No. (24) of 2023, as applicable. The law entered into force on March 17, 2024, and the Ministry of Digital Economy and Entrepreneurship currently publishes related regulations, instructions, and guidance.

1. Who We Are

DECAAR Jordan by Amira Abdullah Cosmetics Corporate
Address: DECAAR, Wasfi At-Tall St., Amman, Jordan
Phone: +962 6 401 0674
Email: info@decaar.com.jo
Website: decaar.com.jo

For purposes of applicable data protection laws, DECAAR Jordan may act as the entity responsible for processing personal information collected through the Website.

2. Personal Information We Collect

Depending on how you interact with our Website, we may collect information such as:

Information You Provide Directly

  • Full name

  • Telephone/mobile number

  • Email address

  • Delivery address

  • Billing information

  • Order details

  • Account information

  • Information you provide when contacting customer service

  • Information you provide when requesting an exchange or reporting a product issue

Payment Information

When you pay online by Visa or Mastercard, payment information may be processed by the relevant payment service provider.

We do not intentionally request or store complete payment card details, including full card numbers or security codes, on our own systems unless expressly stated otherwise.

Technical Information

The Website may collect certain technical information automatically, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Date and time of access

  • Referring website

  • Technical and performance information

3. How We Use Personal Information

We may process personal information for legitimate and necessary business purposes, including:

  • Creating and managing customer accounts.

  • Processing and fulfilling orders.

  • Arranging delivery.

  • Processing payments.

  • Communicating with customers regarding orders.

  • Responding to customer inquiries.

  • Managing product exchanges.

  • Providing customer support.

  • Improving our Website and services.

  • Maintaining Website security.

  • Detecting and preventing fraud or unauthorized activity.

  • Maintaining business and transaction records.

  • Complying with applicable legal and regulatory requirements.

  • Sending promotional communications where legally permitted and where the required consent has been obtained.

4. Legal Basis and Consent

Depending on the circumstances, personal information may be processed where necessary to fulfill an order or provide a requested service, comply with legal obligations, protect legitimate interests, or where the required consent has been obtained.

Where processing requires prior consent under applicable law, DECAAR Jordan will seek the appropriate consent.

The Jordanian Personal Data Protection Law provides a framework concerning lawful processing, consent, data subject rights, and obligations relating to personal data.

5. Marketing Communications

At the time of publication of this Privacy Policy, DECAAR Jordan does not currently operate a regular email newsletter or promotional mailing program through the Website.

We may introduce marketing communications in the future, including:

  • Promotional offers

  • Product announcements

  • News

  • Special offers

  • Newsletters

  • Other marketing communications

Where applicable, we will obtain the required consent before sending marketing communications.

Customers may withdraw consent or unsubscribe from marketing communications in accordance with applicable law.

Unsubscribing from marketing communications will not prevent us from sending essential transactional communications relating to an order, account, payment, delivery, exchange, or other service requested by the customer.

6. Cookies

The Website may use cookies and similar technologies where necessary for Website functionality, security, preferences, analytics, or marketing.

At the time of publication of this Privacy Policy, DECAAR Jordan does not currently use Google Analytics, Meta Pixel, Google Ads tracking, or TikTok Pixel through the Website.

We may introduce analytics and marketing technologies in the future.

If such technologies are introduced, this Privacy Policy and, where applicable, the Website's cookie/consent mechanisms may be updated accordingly.

You may also manage cookies through your browser settings. Disabling certain cookies may affect Website functionality.

7. Sharing Personal Information

We do not sell your personal information.

We may share personal information where reasonably necessary with trusted service providers, including:

  • Delivery and courier companies.

  • Payment service providers.

  • Bank or payment institutions where required to process transactions.

  • Website hosting and technical service providers.

  • Customer support providers.

  • Professional service providers.

  • Marketing or analytics service providers where introduced and lawfully used.

  • Government authorities or regulatory bodies where required by law.

Where appropriate, we seek to limit shared information to what is necessary for the relevant purpose.

The Jordanian Data Disclosure Regulation 2025 establishes requirements concerning the protection, proportionality, necessity, and retention of disclosed personal data.

8. International Data Transfers

Because we offer international delivery and may use third-party technology, payment, hosting, communications, or other service providers located outside Jordan, personal information may in some circumstances be processed or transferred outside Jordan.

Where applicable, DECAAR Jordan will take reasonable steps to ensure that such processing or transfer is carried out in accordance with applicable Jordanian data protection requirements.

9. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing services, maintaining business records, addressing disputes, complying with legal requirements, and protecting our legal rights.

When personal information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and regulatory requirements.

11. Your Data Protection Rights

Subject to applicable law and any applicable conditions or exceptions, you may have rights concerning your personal information, including rights to:

  • Obtain information regarding your personal data.

  • Request correction, modification, addition, or updating of inaccurate or incomplete data.

  • Request deletion or anonymization where legally applicable.

  • Request restriction of processing where applicable.

  • Object to certain processing.

  • Withdraw previously provided consent where processing is based on consent.

  • Exercise other rights provided under applicable Jordanian data protection law.

The Ministry of Digital Economy and Entrepreneurship publishes procedures and forms relating to data access, correction, deletion/anonymization, portability, restriction, objection, and withdrawal of consent.

To exercise an applicable right, contact us using the details below.

12. Children's Privacy

The Website is not intended to knowingly collect personal information from children without appropriate authorization where required by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.

13. Third-Party Websites

The Website may contain links to third-party websites or services.

DECAAR Jordan is not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage customers to review the privacy policies of third-party websites before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Website, services, technology, business practices, or applicable laws and regulations.

The updated version will be published on this page with a revised “Last Updated” date.

15. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact:

DECAAR Jordan by Amira Abdullah Cosmetics Corporate
Address: DECAAR, Wasfi At-Tall St., Amman, Jordan
Phone: +962 6 401 0674
Email: info@decaar.com.jo
Website: decaar.com.jo